This would be super helpful. We as a company have multiple business units, and each unit has their own specific focus not relating to the other units. This would allow them to manage their own data and not having to throw an IT person on it, who has no idea what the data even means.
Agreed. even if there was a way to just hide the queues, but still have them as the submitter to the queues would be helpful
This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.
I know some people in our company live off of their outlook calendar. A plugin to incorperate a ticket dude date into the calendar would be awesome. It wouldnt even have to have an exact time to start off of, just an all day event.
I have done some searching on the web, and nothing comes up about doing this yet.