Rigger718

← Customer Feedback for Quest KACE

My feedback

  1. Button for New Ticket Department selection instead of Drop Down

    1 vote
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    under review  ·  0 comments  ·  KACE GO  ·  Flag idea as inappropriate…  ·  Admin →

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    Rigger718 shared this idea  · 

  2. Import floor map images for tracking physical asset location

    756 votes
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    28 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →

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    under review  ·  Dean Wade responded

    Our thoughts on this feature are evolving. The ability to construct a floor map, plot different objects (people, printers, fire extinguisher, etc) and have links back into the asset management module are all concepts we are starting to think through. This will be a longer term deliverable but please continue providing your feedback.

    Rigger718 supported this idea  · 

  3. HTML Forms to capture user input

    103 votes
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    4 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

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    under review  ·  Nick Buonpastore responded

    This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.

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    Rigger718 commented  · 

    This would be a great feature.
    Have the ability to create custom forms. Such as what HR would use to inform Help desk about a new user and what resources this new user requires. When submitted it will create a ticket

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