Andy

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  1. 3 votes
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    0 comments  ·  SMA (K1000) » General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    Andy supported this idea  · 
    Andy shared this idea  · 
  2. 108 votes
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    9 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release

    Andy commented  · 

    Hello! Is there any update on this? This feature would provide us with greater flexibility in using the multiple queues that we have deployed, and would help to prevent queue owners (whom are logged in as admins to manipulate their designated queue) from viewing and editing other queues that they aren't technically owners of.

    Andy supported this idea  · 
  3. 102 votes
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    3 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.

    Andy supported this idea  · 
  4. 137 votes
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    1 comment  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.

    Andy supported this idea  · 
  5. 3 votes
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    1 comment  ·  KACE GO  ·  Flag idea as inappropriate…  ·  Admin →
    Andy supported this idea  · 
  6. 16 votes
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    3 comments  ·  KACE GO  ·  Flag idea as inappropriate…  ·  Admin →
    Andy supported this idea  · 
  7. 616 votes
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    under review  ·  14 comments  ·  SMA (K1000) » Software Compliance  ·  Flag idea as inappropriate…  ·  Admin →
    Andy supported this idea  · 
  8. 668 votes
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    26 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Dean Wade responded

    Our thoughts on this feature are evolving. The ability to construct a floor map, plot different objects (people, printers, fire extinguisher, etc) and have links back into the asset management module are all concepts we are starting to think through. This will be a longer term deliverable but please continue providing your feedback.

    Andy supported this idea  · 
    Andy commented  · 

    This could also help those of us that have smaller departments and a larger office space if we could map out the data drops/jack numbers at each desk in the event a jack or port needs to be troubleshot.

  9. 12 votes
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    1 comment  ·  KACE GO  ·  Flag idea as inappropriate…  ·  Admin →
    Andy supported this idea  · 
  10. 50 votes
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    under review  ·  1 comment  ·  KACE GO  ·  Flag idea as inappropriate…  ·  Admin →
    Andy supported this idea  · 
  11. 132 votes
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    6 comments  ·  SMA (K1000) » Knowledge Base  ·  Flag idea as inappropriate…  ·  Admin →
    Andy supported this idea  · 
  12. 346 votes
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    10 comments  ·  SMA (K1000) » Scripting  ·  Flag idea as inappropriate…  ·  Admin →

    The KACE Cloud MDM product added the ability to “Factory Reset” Mac (only) devices in August, 2019. We will continue to work towards this for Windows in 2020. KACE Cloud MDM is seamlessly integrated with KACE SMA.

    Andy supported this idea  · 
  13. 273 votes
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    8 comments  ·  SMA (K1000) » Scripting  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Dean Wade responded

    There are a couple of ways to approach this – I think the current thinking would be to add a “type” to each script and allow users to define them and then use the View By function. Thoughts?

    Andy supported this idea  · 

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