Anonymous

← Customer Feedback for Quest KACE

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  1. Users submit tickets to only one queue but IT staff can still set them as submitters in any queue

    19 votes
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    under review  ·  3 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

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    Anonymous supported this idea  · 

  2. Start post install tasks manually on a client for testing purposes

    57 votes
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    4 comments  ·  SDA (K2000) » Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →

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    under review  ·  Ken Galvin responded

    Thank you for your suggestion. I have put this in our product feature backlog. Please vote for this feature if you are interested so we can move it up the priority list. If a workaround is discovered, it will be posted here.

    Anonymous supported this idea  · 

  3. Update BIOS that has a password

    232 votes
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    13 comments  ·  SMA (K1000) » Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

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    under review  ·  AdminKent Feid (Director of Product Management | Data Protection & KACE Unified Endpoint Management, Quest KACE) responded

    As previously announced, we adopted a new Dell Updates framework starting in the KACE Systems Management Appliance (SMA) release 11.1. This change was triggered by Dell’s plan to end of life the framework previously used by KACE. This new framework developed by Dell is supposed to bring additional capabilities as it matures. We are keeping a close eye on these incremental improvements made by Dell and are hopeful that things like mass passing of passwords will come in time to develop against.

    Anonymous supported this idea  · 

  4. Add the ability to verify a file/directory does NOT exist while scripting tasks.

    82 votes
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    9 comments  ·  SMA (K1000) » Scripting  ·  Flag idea as inappropriate…  ·  Admin →

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    Anonymous supported this idea  · 
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    Anonymous commented  · 

    I agreed. It would be more interesting if at least "Remediation" task have same parameters just like "Verify" so it will work like real IF IFELSE. Other wise we have to make multiple main task to catch different scenarios.

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