Paul Mills

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    18 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    Paul Mills commented  · 

    I would like to see the last comment from the parent ticket added to the child tickets when the parent ticket is closed. This way the explaination for why the ticket was closed gets passed to the child tickets so the users know why their ticket has been closed.

    Paul Mills supported this idea  · 

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