Bryce Bumgarner

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    6 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →

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    Bryce Bumgarner commented  · 

    I think that this post needs more traction. I've been a KACE customer since before they were owned by Dell and there is really no excuse that this hasn't happened yet.

    We are a 50/50 shop with half Macs and Windows. Our inventory looks choppy because we are unable to have the Agent do this for us.

    I'm told by Kace support a canned response "There are no comparable fields in OSX or Linux that could do this like on Windows" I'm not sure about Linux but this statement is a horribly mistaken as it pertains to OSX. There are many places where a simple text string could be stored that if correctly programed the agent could pickup and place in the KBOX database with little effort.

    The most obvious location we have identified is located in a place hasn't changed in the last 5 years of OS X.

    System Preferences > Sharing > Remote Management > Computer Settings... > Computer Information

    Imagine that, there are 4, not just 1 like Windows... but 4 ready to use Text fields titled "Info 1:" through "Info 4:" All the data you put in these fields will also be displayed in the System Overview Report.

    Our simple text string we want to be displayed on Macs is "Dept - Model - Assignment"

    I have now gift wrapped a solution that should take a competent programmer little time to write up and apply to the Mac Agent.

    Please "Like" my post and lets just fix this so Mac users can enjoy a healthy Kbox inventory too!!

    Bryce Bumgarner supported this idea  · 

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