Scott R. Barton
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An error occurred while saving the commentScott R. Barton commented
I agree with this. Mass updating/cloning queue categories with export/import options would be fantastic. I would also like to lock down who can manage these queues without removing their access to create their own scheduled templates.
This would be great! I have technicians that I would want to be able to manage templates and processes for their queue, but not other queues. More granular control over these permissions would be wonderful!