1 result found
103 votesunder review · AdminChris Blake (Admin, Quest KACE) responded
This is typically handled with a ticket rule, as most teams have wildly different requirements and expectations.
While we review the feature for consideration, please feel free to update your comments from "we want this" to "How I would expect it to function is...".Ryan supported this idea ·
An error occurred while saving the comment
This functionality allows for a more efficient and effective response time, and provides an additional communication tool for an organization to respond quickly, effectively, and efficiently to the end-user. Please enable this feature.