Mark Powers

← Customer Feedback for Quest KACE

My feedback

  1. Allow Parent tickets to pass fields to child tickets

    428 votes
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    18 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    Mark Powers commented  · 

    Also if attachments could pass as well.

    Mark Powers commented  · 

    Yes please!

    Mark Powers supported this idea  · 

  2. Update survey emails to streamline feedback submission

    6 votes
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    1 comment  ·  SMA (K1000) » UX  ·  Flag idea as inappropriate…  ·  Admin →
    Mark Powers commented  · 

    My company needs this as well. Many of our users are not on our domain so can't reply back to KACE as it is not available off the domain.

    Mark Powers supported this idea  · 

  3. Report Scheduling Using DLs

    1 vote
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    0 comments  ·  SMA (K1000) » Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    Mark Powers shared this idea  · 

  4. I have a general complaint about the layout of the ticket interface in KACE.

    1 vote
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    0 comments  ·  SMA (K1000)  ·  Flag idea as inappropriate…  ·  Admin →
    Mark Powers shared this idea  · 

Feedback and Knowledge Base

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