Daniel Lengert

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  1. 19 votes
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    0 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Dean Wade responded

    In the future, we will implement role based access controls that will allow you to group and grant access to objects logically within the root Org. This function will take several releases to fully implement but aspects will start appearing in the next release, 6.4

    Daniel Lengert shared this idea  · 
  2. 169 votes
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    12 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release

    Daniel Lengert supported this idea  · 
    Daniel Lengert commented  · 

    It would be great if we could assign more then one ticket owner to a ticket at a time.

  3. 19 votes
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    0 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Lengert shared this idea  · 
  4. 30 votes
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    0 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Lengert shared this idea  · 
  5. 55 votes
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    under review  ·  7 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Lengert supported this idea  · 
  6. 17 votes
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    1 comment  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Lengert supported this idea  · 
  7. 102 votes
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    3 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.

    Daniel Lengert supported this idea  · 
  8. 269 votes
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    23 comments  ·  SMA (K1000) » Agent  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Lengert supported this idea  · 
  9. 23 votes
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    0 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Lengert supported this idea  · 
  10. 89 votes
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    3 comments  ·  SMA (K1000) » Security  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Lengert supported this idea  · 
    Daniel Lengert commented  · 

    It would make management magnitudes of degrees easier if i could demote or promote users using AD and LDAP instead of manuely doing it on the K1000!

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