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Jon DeMersseman

← Customer Feedback for Quest KACE

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18 results found

  1. Add integration to outlook calendar for time scheduled tickets

    76 votes
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    5 comments  ·  KACE Systems Management Appliance (SMA) » End User Portal  ·  Admin →
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    under review  ·  Nick Buonpastore responded

    This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.

    Jon DeMersseman supported this idea  · 

  2. Ability to change the big quick action buttons text

    83 votes
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    under review  ·  3 comments  ·  KACE Systems Management Appliance (SMA) » End User Portal  ·  Admin →
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    Jon DeMersseman supported this idea  · 

  3. Helpdesk - 'Next/Previous Ticket' Button

    15 votes
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    3 comments  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
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    Jon DeMersseman commented  · 

    This is pretty a standard part of many user interfaces. Please implement this in v. 11.

    Jon DeMersseman supported this idea  · 

  4. Import floor map images for tracking physical asset location

    764 votes
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    planned  ·  28 comments  ·  KACE Systems Management Appliance (SMA) » Asset Management  ·  Admin →
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    Jon DeMersseman commented  · 

    Seems like this is going nowhere, but honestly this is a completely different software category.

  5. Purge users not existing in Active Directory from KACE

    19 votes
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    3 comments  ·  KACE Systems Management Appliance (SMA)  ·  Admin →
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    Jon DeMersseman commented  · 

    There is an archive user feature in KACE. Purging users may have unintended consequences on related records.

  6. Active Directory sync

    16 votes
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    2 comments  ·  KACE Systems Management Appliance (SMA)  ·  Admin →
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    Jon DeMersseman commented  · 

    This is an interesting idea, but explain how this would be different than what is available via LDAP. As I understand you, you want to use OU's for scheduling, but LDAP would definitely identify the OU.

  7. Include Barcode Scanning for locations

    7 votes
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    2 comments  ·  KACE GO  ·  Admin →
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    Jon DeMersseman supported this idea  · 
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    Jon DeMersseman commented  · 

    It would be great of their was support for multiline code (we use QR) locations as well. We have multiple sites and multiple suites within a build so our locations are Cube / Office, Suite, City.

  8. Deploy Windows Updates automatically after postinstallation tasks

    77 votes
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    under review  ·  1 comment  ·  KACE Systems Deployment Appliance (SDA) » New Features  ·  Admin →
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    Jon DeMersseman supported this idea  · 

  9. Slipstream Patches Into scripted Install

    123 votes
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    8 comments  ·  KACE Systems Deployment Appliance (SDA) » New Features  ·  Admin →
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    under review  ·  Alex Au Yeung responded

    We’re looking at this after we get more K1000 synchronization built into the K2000.

    Jon DeMersseman supported this idea  · 

  10. Make KaceGO able to dial, text, copy, and call via phone

    13 votes
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    0 comments  ·  KACE GO  ·  Admin →
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    Jon DeMersseman supported this idea  · 
    Jon DeMersseman shared this idea  · 

  11. Service desk owner out of office

    71 votes
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    under review  ·  5 comments  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
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    Jon DeMersseman supported this idea  · 

  12. Suspend BitLocker as part of the Patch Detect & Deploy Jobs

    443 votes
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    23 comments  ·  KACE Systems Management Appliance (SMA) » Patch Management  ·  Admin →
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    under review  ·  Ken Galvin responded

    This feature request is under review. We encourage others to vote for it to be considered in a future release.

    Jon DeMersseman supported this idea  · 

  13. Replication window for RSAs

    275 votes
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    under review  ·  9 comments  ·  KACE Systems Deployment Appliance (SDA) » New Features  ·  Admin →
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    Jon DeMersseman supported this idea  · 

  14. Ability to apply K1 labels from the K2 as postinstall tasks

    160 votes
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    under review  ·  5 comments  ·  KACE Systems Deployment Appliance (SDA) » New Features  ·  Admin →
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    Jon DeMersseman supported this idea  · 

  15. Role-based access control (RBAC)

    272 votes
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    planned  ·  30 comments  ·  KACE Systems Deployment Appliance (SDA) » New Features  ·  Admin →
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    Jon DeMersseman supported this idea  · 

  16. Auto Refresh Support Desk Ticket Queue

    34 votes
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    under review  ·  0 comments  ·  KACE GO  ·  Admin →
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    Jon DeMersseman supported this idea  · 

  17. Send Alerts with Dell K1000 Go Mobile App

    45 votes
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    under review  ·  1 comment  ·  KACE GO  ·  Admin →
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    Jon DeMersseman supported this idea  · 
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    Jon DeMersseman commented  · 

    This feature could be incredibly powerful and eliminate the need for SMS paging.
    It could be strengthened by adding other Incident management features, like an on-call schedule for each tier so only the technicians and engineers on call are notified. This could be paired with escalation features so if the first technician doesn't respond the next is alerted, etc.

  18. Enhanced Announcements

    9 votes
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    0 comments  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
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    Jon DeMersseman supported this idea  · 
    Jon DeMersseman shared this idea  · 

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