Jon DeMersseman

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  1. 112 votes
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    4 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    Jon DeMersseman supported this idea  · 
  2. 76 votes
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    5 comments  ·  SMA (K1000) » End User Portal  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.

    Jon DeMersseman supported this idea  · 
  3. 78 votes
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    under review  ·  3 comments  ·  SMA (K1000) » End User Portal  ·  Flag idea as inappropriate…  ·  Admin →
    Jon DeMersseman supported this idea  · 
  4. 15 votes
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    3 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
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    Jon DeMersseman commented  · 

    This is pretty a standard part of many user interfaces. Please implement this in v. 11.

    Jon DeMersseman supported this idea  · 
  5. 752 votes
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    28 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Dean Wade responded

    Our thoughts on this feature are evolving. The ability to construct a floor map, plot different objects (people, printers, fire extinguisher, etc) and have links back into the asset management module are all concepts we are starting to think through. This will be a longer term deliverable but please continue providing your feedback.

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    Jon DeMersseman commented  · 

    Seems like this is going nowhere, but honestly this is a completely different software category.

  6. 18 votes
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    3 comments  ·  SMA (K1000)  ·  Flag idea as inappropriate…  ·  Admin →
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    Jon DeMersseman commented  · 

    There is an archive user feature in KACE. Purging users may have unintended consequences on related records.

  7. 16 votes
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    2 comments  ·  SMA (K1000)  ·  Flag idea as inappropriate…  ·  Admin →
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    Jon DeMersseman commented  · 

    This is an interesting idea, but explain how this would be different than what is available via LDAP. As I understand you, you want to use OU's for scheduling, but LDAP would definitely identify the OU.

  8. 7 votes
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    2 comments  ·  KACE GO  ·  Flag idea as inappropriate…  ·  Admin →
    Jon DeMersseman supported this idea  · 
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    Jon DeMersseman commented  · 

    It would be great of their was support for multiline code (we use QR) locations as well. We have multiple sites and multiple suites within a build so our locations are Cube / Office, Suite, City.

  9. 67 votes
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    under review  ·  1 comment  ·  SDA (K2000) » New Features  ·  Flag idea as inappropriate…  ·  Admin →
    Jon DeMersseman supported this idea  · 
  10. 107 votes
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    8 comments  ·  SDA (K2000) » New Features  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Alex Au Yeung responded

    We’re looking at this after we get more K1000 synchronization built into the K2000.

    Jon DeMersseman supported this idea  · 
  11. 13 votes
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    0 comments  ·  KACE GO  ·  Flag idea as inappropriate…  ·  Admin →
    Jon DeMersseman supported this idea  · 
    Jon DeMersseman shared this idea  · 
  12. 62 votes
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    under review  ·  5 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    Jon DeMersseman supported this idea  · 
  13. 408 votes
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    20 comments  ·  SMA (K1000) » Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
    Jon DeMersseman supported this idea  · 
  14. 263 votes
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    under review  ·  9 comments  ·  SDA (K2000) » New Features  ·  Flag idea as inappropriate…  ·  Admin →
    Jon DeMersseman supported this idea  · 
  15. 153 votes
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    under review  ·  5 comments  ·  SDA (K2000) » New Features  ·  Flag idea as inappropriate…  ·  Admin →
    Jon DeMersseman supported this idea  · 
  16. 269 votes
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    under review  ·  29 comments  ·  SDA (K2000) » New Features  ·  Flag idea as inappropriate…  ·  Admin →
    Jon DeMersseman supported this idea  · 
  17. 33 votes
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    under review  ·  0 comments  ·  KACE GO  ·  Flag idea as inappropriate…  ·  Admin →
    Jon DeMersseman supported this idea  · 
  18. 45 votes
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    under review  ·  1 comment  ·  KACE GO  ·  Flag idea as inappropriate…  ·  Admin →
    Jon DeMersseman supported this idea  · 
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    Jon DeMersseman commented  · 

    This feature could be incredibly powerful and eliminate the need for SMS paging.
    It could be strengthened by adding other Incident management features, like an on-call schedule for each tier so only the technicians and engineers on call are notified. This could be paired with escalation features so if the first technician doesn't respond the next is alerted, etc.

  19. 162 votes
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    under review  ·  14 comments  ·  SMA (K1000) » Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
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    Jon DeMersseman commented  · 

    The feedback below and the votes should rightly be combined with the request entitled "Additional end-user options for patch installs." They both cover the same feature in different words. If they were combined, the combined entry would be the second most request feature with 638 votes.

  20. 9 votes
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    0 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    Jon DeMersseman supported this idea  · 
    Jon DeMersseman shared this idea  · 

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