zgillette

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  1. 43 votes
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    6 comments  ·  KACE GO  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.

    zgillette commented  · 

    How could this have not happened yet? This is something that would be a good thing to have

    zgillette supported this idea  · 
    zgillette commented  · 

    I agree with this. I keep getting tickets assigned to me that have not been approved yet.

  2. 459 votes
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    19 comments  ·  SMA (K1000) » Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
    zgillette supported this idea  · 
  3. 22 votes
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    2 comments  ·  SMA (K1000) » Knowledge Base  ·  Flag idea as inappropriate…  ·  Admin →
    zgillette commented  · 

    This is a really good idea. I would like some users to be able to add information, but not be able to see documents that are meant for internal use only.

    zgillette supported this idea  · 
  4. 33 votes
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    4 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    zgillette supported this idea  · 
    zgillette commented  · 

    I'm actually going to see if we can restart this thread. I have recently had to set up a pretty complicated new hire form setup where I work. Because of the static forms on the K1000, I was unable to give the users involved exactly what they needed to see without creating a new queue. This is something that I think that KACE should be able to offer, not only to current customers, but to attract new ones. I would love it if we choose a, that it would cause b to pop up. It would be a great thing to have I think!

  5. 60 votes
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    under review  ·  5 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    zgillette supported this idea  · 
  6. 184 votes
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    14 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release.

    zgillette commented  · 

    This is a really good idea, especially when trying to automate tickets even more. I am trying to automate with the HRIS system at my company, but it seems that it may not be a great idea to use a process, since the HR team will have to touch the KACE system just to kick it off. I would rather have the entire thing automated.

  7. 106 votes
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    8 comments  ·  SMA (K1000) » Replication  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Ken Galvin responded

    Thank you for your suggestion. This has been added to the feature request list. We encourage others to vote as we use this input for prioritizing our release plans.

    zgillette supported this idea  · 
  8. 9 votes
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    1 comment  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    zgillette commented  · 

    This is a great idea, especially since we have several people that take care of our asset database as well. I would love to see who made the change, and what the change was from.

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