J.Porcel

← Customer Feedback for Quest KACE

My feedback

  1. Microsoft Outlook plug-ins

    170 votes
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    1 comment  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Nick Buonpastore responded

    This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.

    J.Porcel supported this idea  · 

  2. Desktop alerts (colors, position, sectional areas)

    19 votes
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    2 comments  ·  SMA (K1000) » Security  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    J.Porcel commented  · 

    Incorporate company logo

    J.Porcel supported this idea  · 

  3. Allow easier and faster duplication to system images

    6 votes
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    0 comments  ·  SDA (K2000) » Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
    J.Porcel supported this idea  · 

  4. Service Desk - Add Quick Resolution Tickets

    96 votes
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    5 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Nick Buonpastore responded

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release.

    J.Porcel supported this idea  · 

  5. Drop down list of categories in the knowledge base

    142 votes
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    under review  ·  7 comments  ·  SMA (K1000) » Knowledge Base  ·  Flag idea as inappropriate…  ·  Admin →
    J.Porcel supported this idea  · 

  6. The Knowledge Base should have an author field

    135 votes
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    13 comments  ·  SMA (K1000) » Knowledge Base  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    J.Porcel commented  · 

    For those of us who use the KB, in different countries and languages, it would be good to link with locations, so that the KB, we had control of language, by location, or in its absence, different labels, so that the KB, was easily filtered, departments, languages,..........

  7. Remote wipe functionality for lost or stolen machines.

    362 votes
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    10 comments  ·  SMA (K1000) » Scripting  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  AdminKen Galvin (Product Owner, Quest KACE) responded

    The KACE Cloud MDM product added the ability to “Factory Reset” Mac (only) devices in August, 2019. We will continue to work towards this for Windows in 2020. KACE Cloud MDM is seamlessly integrated with KACE SMA.

    J.Porcel supported this idea  · 

  8. Chat Support

    58 votes
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    1 comment  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    J.Porcel supported this idea  · 

  9. Provide BIOS settings inventory

    78 votes
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    1 comment  ·  SMA (K1000) » Agent  ·  Flag idea as inappropriate…  ·  Admin →
    J.Porcel supported this idea  · 

  10. Show mapped network drives in computer inventory

    88 votes
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    6 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Ken Galvin responded

    This was added to the development backlog. We encourage others to vote as we use this input for prioritizing our release plans.

    J.Porcel supported this idea  · 

  11. Print asset labels

    98 votes
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    4 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    J.Porcel supported this idea  · 

  12. Label awareness: software is installed when placed into a label - uninstalls when removed from label

    274 votes
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    8 comments  ·  SMA (K1000) » Software Compliance  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Dean Wade responded

    This is a great idea. We will need to first blend the software and managed install functions into the software catalog in order to do this. This is something that will take a while to implement, but certainly has our interest.

    J.Porcel supported this idea  · 

  13. Import floor map images for tracking physical asset location

    697 votes
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    27 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Dean Wade responded

    Our thoughts on this feature are evolving. The ability to construct a floor map, plot different objects (people, printers, fire extinguisher, etc) and have links back into the asset management module are all concepts we are starting to think through. This will be a longer term deliverable but please continue providing your feedback.

    J.Porcel supported this idea  · 

  14. Uninstall software directly from inventory list

    710 votes
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    under review  ·  14 comments  ·  SMA (K1000) » Software Compliance  ·  Flag idea as inappropriate…  ·  Admin →
    J.Porcel supported this idea  · 

Feedback and Knowledge Base

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