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  1. Digitally signed email attachments are not supported for the K1000 Service Desk (189780)

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    12 comments  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
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    Anonymous commented  · 

    This is extremely frustrating as our clients use digital certificates and the tickets come out blank or with no attachment. We have to contact the user outside of the ticketing system so that we can communicate. This is counter productive and defeats the purpose of the service desk.

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