Marc

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  1. 6 votes
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    0 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    Marc shared this idea  · 
  2. 117 votes
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    7 comments  ·  SMA (K1000) » Scripting  ·  Flag idea as inappropriate…  ·  Admin →
    Marc supported this idea  · 
  3. 82 votes
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    9 comments  ·  SMA (K1000) » Scripting  ·  Flag idea as inappropriate…  ·  Admin →
    Marc supported this idea  · 
  4. 112 votes
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    4 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
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    Marc commented  · 

    Yes please! You can multi-select and change statuses, owners, etc. but not categories? This stops us from keeping our ticket categorization as clean as it needs to be because we need to change the categories on each ticket individually.

  5. 5 votes
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    0 comments  ·  SMA (K1000) » UX  ·  Flag idea as inappropriate…  ·  Admin →
    Marc shared this idea  · 
  6. 867 votes
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    under review  ·  16 comments  ·  SMA (K1000) » Software Compliance  ·  Flag idea as inappropriate…  ·  Admin →
    Marc supported this idea  · 
  7. 17 votes
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    1 comment  ·  SDA (K2000)  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  John Karabaic responded

    Ways to unify the identity of machines on the K1000 and K2000 are on the roadmap, and some have been implemented in 3.3. Unclear if MAC address is reliable enough to assure identity, what with ARP issues and the like, but we’re looking at ways to make integrated appliances work better together.

    Marc supported this idea  · 
  8. 15 votes
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    under review  ·  1 comment  ·  SDA (K2000) » New Features  ·  Flag idea as inappropriate…  ·  Admin →
    Marc supported this idea  · 
  9. 166 votes
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    6 comments  ·  SDA (K2000) » Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
    Marc supported this idea  · 
  10. 91 votes
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    11 comments  ·  SDA (K2000) » Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
    Marc supported this idea  · 
  11. 153 votes
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    under review  ·  5 comments  ·  SDA (K2000) » New Features  ·  Flag idea as inappropriate…  ·  Admin →
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    Marc commented  · 

    The way I understand this feature request, and how I'd like to see it work, is that the K2000 would have a post installation task titled "Apply K1000 labels," which would give us a list of labels from the K1000, and we'd select which labels we want to apply. Would require tighter integration between K1 and K2, to sync labels on a schedule.

    Marc supported this idea  · 
  12. 89 votes
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    1 comment  ·  SMA (K1000) » Agent  ·  Flag idea as inappropriate…  ·  Admin →
    Marc supported this idea  · 
  13. 125 votes
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    4 comments  ·  SMA (K1000) » Reporting  ·  Flag idea as inappropriate…  ·  Admin →
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    Marc commented  · 

    It would be great to include some of these on the dashboard too.

    Marc supported this idea  · 
  14. 13 votes
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    0 comments  ·  KACE GO  ·  Flag idea as inappropriate…  ·  Admin →

    I have modified this idea as there were two separate requests. The first was in reference to notifications not working at all on Android which is a support issue as notifications are supported on Android devices.
    The second request is for the ability to customize notification rules based on certain ticket criteria which we are reviewing. Thanks for the feedback!

    Marc supported this idea  · 
  15. 71 votes
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    under review  ·  3 comments  ·  KACE GO  ·  Flag idea as inappropriate…  ·  Admin →
    Marc supported this idea  · 
  16. 752 votes
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    28 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Dean Wade responded

    Our thoughts on this feature are evolving. The ability to construct a floor map, plot different objects (people, printers, fire extinguisher, etc) and have links back into the asset management module are all concepts we are starting to think through. This will be a longer term deliverable but please continue providing your feedback.

    Marc supported this idea  · 
  17. 45 votes
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    under review  ·  1 comment  ·  KACE GO  ·  Flag idea as inappropriate…  ·  Admin →
    Marc supported this idea  · 
  18. 94 votes
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    under review  ·  7 comments  ·  SMA (K1000) » Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    Marc supported this idea  · 
  19. 186 votes
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    13 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release.

    Marc supported this idea  · 

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