Marc
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9 votesMarc
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118 votesMarc
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82 votesMarc
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117 votes
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5 votesMarc
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903 votesunder review · 16 comments · SMA (K1000) » Software Compliance · Flag idea as inappropriate… · Admin →Marc
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17 votes
Ways to unify the identity of machines on the K1000 and K2000 are on the roadmap, and some have been implemented in 3.3. Unclear if MAC address is reliable enough to assure identity, what with ARP issues and the like, but we’re looking at ways to make integrated appliances work better together.
Marc
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15 votesMarc
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168 votes
This feature request was included in the planning process for a future release.
Marc
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92 votes
Great idea. Can folks also provide links to other vendors’ tools?
Marc
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153 votes
An error occurred while saving the comment Marc
commented
The way I understand this feature request, and how I'd like to see it work, is that the K2000 would have a post installation task titled "Apply K1000 labels," which would give us a list of labels from the K1000, and we'd select which labels we want to apply. Would require tighter integration between K1 and K2, to sync labels on a schedule.
Marc
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92 votes
We are investigating using OMCI to support this functionality
Marc
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128 votes
An error occurred while saving the comment Marc
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It would be great to include some of these on the dashboard too.
Marc
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13 votes
I have modified this idea as there were two separate requests. The first was in reference to notifications not working at all on Android which is a support issue as notifications are supported on Android devices.
The second request is for the ability to customize notification rules based on certain ticket criteria which we are reviewing. Thanks for the feedback!Marc
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71 votesMarc
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756 votes
Our thoughts on this feature are evolving. The ability to construct a floor map, plot different objects (people, printers, fire extinguisher, etc) and have links back into the asset management module are all concepts we are starting to think through. This will be a longer term deliverable but please continue providing your feedback.
Marc
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45 votesMarc
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94 votesMarc
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188 votes
This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release.
Marc
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Yes please! You can multi-select and change statuses, owners, etc. but not categories? This stops us from keeping our ticket categorization as clean as it needs to be because we need to change the categories on each ticket individually.