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Francisco

← Customer Feedback for Quest KACE

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15 results found

  1. Import floor map images for tracking physical asset location

    769 votes
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    planned  ·  28 comments  ·  KACE Systems Management Appliance (SMA) » Asset Management  ·  Admin →
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    Francisco supported this idea  · 

  2. Include reporting for USB Port Security of file deletions from USB devices.

    2 votes

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    We’ll send you updates on this idea

    0 comments  ·  KACE Desktop Authority  ·  Admin →
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    under review  ·  Karla responded

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

    Francisco supported this idea  · 

  3. Asset Management of computer peripherals, monitors, printers, scanners, usb devices

    68 votes
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    under review  ·  7 comments  ·  KACE Systems Management Appliance (SMA) » Asset Management  ·  Admin →
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    Francisco supported this idea  · 

  4. DA web interface refresh and number of items

    16 votes

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    1 comment  ·  KACE Desktop Authority  ·  Admin →
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    under review  ·  Karla responded

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

    Francisco supported this idea  · 

  5. Allow voting on comments

    17 votes
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    0 comments  ·  www.ITNinja.com  ·  Admin →
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    under review  ·  Michal Simek responded

    I like the idea of a “this helped me” counter for comments. Voting doesn’t work so good here because votes change the display order so the highest voted are on top and comments need to remain a linear fix-ordered list.

    The concern here is that there are several ways to vote, rank and rate things already and adding another could increase the complexity of the site overall. That said, doing something here is a good idea so we will do more research to determine what would work best.

    Francisco supported this idea  · 

  6. Ability to invite specific users to answer a question

    26 votes
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    under review  ·  0 comments  ·  www.ITNinja.com  ·  Admin →
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    Francisco supported this idea  · 

  7. Duplicate Programs etc.

    39 votes
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    2 comments  ·  www.ITNinja.com  ·  Admin →
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    planned  ·  Michal Simek responded

    Definitely. We have some clean up to do and are working to see if we can provide a simple way to crowd source so helpful members of the community like yourself might be able to participate. Please know that we are working to clean things up as an ongoing task right now. For a bit more on this and how it is intended to work, please see my blog post on the matter at http://www.itninja.com/blog/view/tagging-stuff-on-itninja

    Francisco supported this idea  · 

  8. Add support for other languages (German etc.)

    27 votes
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    under review  ·  2 comments  ·  KACE GO  ·  Admin →
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    Francisco commented  · 

    That's an excellent idea

    Francisco supported this idea  · 

  9. Progress bar on patch deployment + Summary of patching

    575 votes
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    under review  ·  14 comments  ·  KACE Systems Management Appliance (SMA) » Agent  ·  Admin →
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    Francisco supported this idea  · 

  10. SLA Pausing

    54 votes
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    3 comments  ·  KACE Systems Management Appliance (SMA)  ·  Admin →
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    Francisco supported this idea  · 

  11. Backup organisations separately

    44 votes
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    0 comments  ·  KACE Systems Management Appliance (SMA) » Backups  ·  Admin →
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    Francisco supported this idea  · 

  12. Patching needs a Workflow Builder with Scripts, Notifications, Machine Actions.

    92 votes
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    1 comment  ·  KACE Systems Management Appliance (SMA) » Patch Management  ·  Admin →
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    under review  ·  Ken Galvin responded

    Thank you for your suggestion. We encourage others to “vote this up” to help prioritize it for future releases.

    Francisco supported this idea  · 

  13. Chat Support

    81 votes
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    1 comment  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
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    Francisco supported this idea  · 

  14. survey

    1 vote
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    0 comments  ·  KACE Systems Management Appliance (SMA)  ·  Admin →
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    Francisco shared this idea  · 

  15. Allow for modification of the user survey at the end of the ticket

    195 votes
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    14 comments  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
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    under review  ·  Nick Buonpastore responded

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release.

    Francisco supported this idea  · 

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