Cody Lee

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  1. 1 vote
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    0 comments  ·  SMA (K1000) » Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    Cody Lee shared this idea  · 
  2. 20 votes
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    0 comments  ·  SMA (K1000) » Appliance  ·  Flag idea as inappropriate…  ·  Admin →
    Cody Lee supported this idea  · 
  3. 9 votes
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    0 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 75 votes
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    1 comment  ·  SMA (K1000) » Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
    Cody Lee commented  · 

    This is definitely needed. Currently KACE does not work or play nice with patching and the use of Cylance AntiVirus due to an issue with Patchlink.com.

    The current recommendation from KACE is to run a script to remove the Patchlink.com registry entry from each system to be patched before you run a detect or a deploy. Being able to just set all of our Patching Schedules to automatically run this kscript before hand would be amazing.

    The same thing could be said about running kscripts after patching has completed. In order to make sure there are no pending reboots or that KACE Agent did not properly kick off the forced reboot, we have to run another kscript scheduled for after the patching window.

    It would make my life a lot easier to change the schedule in one spot for both scripts running before a patching schedule, as well as the patching schedule itself.

    I wouldn't imagine it would be that difficult to add this functionality since as long as the script exists and as an ID in KACE, it would merely trigger a "Run Now" for each machine.

    Please add in this functionality to the next release.

    Cody Lee supported this idea  · 
  5. 18 votes
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    1 comment  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    Cody Lee supported this idea  · 
  6. 428 votes
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    18 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    Cody Lee supported this idea  · 
  7. 7 votes
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    under review  ·  3 comments  ·  SMA (K1000) » Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
    Cody Lee commented  · 

    If you want to do this the fairly quick and dirty way, use this URL (making sure to sub your kbox url of course):

    http://kbox/adminui/msp_inventory.php?TAB=individual_patches&YEAR=2018&length=3000

    Just change the year and the length to show how many patches you want to view and what year the patch was issued on. From there you can select all and use the Actions menu to reset the tries.

    Resetting the tries on 3000 entries takes about 10 minutes, but it is way faster than going from machine to machine, or attempting to do so 1000 entries at a time page by page through the GUI.

    You can do a higher amount, but be prepared to wait around while it performs the reset. 3000 seems to be the happy medium that I have found.

    That being said, I would still love a global "reset tries" button.

  8. 9 votes
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    0 comments  ·  SMA (K1000) » Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
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  9. 103 votes
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    7 comments  ·  SMA (K1000) » Scripting  ·  Flag idea as inappropriate…  ·  Admin →
    Cody Lee commented  · 

    The year is 2018, and somehow this "swiss-army knife" of the IT world still can't seem to do basic things.

    If someone has a sql report to get this information, please let me know!

    Thanks!

    Cody Lee supported this idea  · 

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