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kiwiblue

← Customer Feedback for Quest KACE

My feedback

7 results found

  1. Custom rules for assets with similar functionality to ticket custom rules

    6 votes
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    0 comments  ·  KACE Systems Management Appliance (SMA) » Asset Management  ·  Admin →
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    kiwiblue shared this idea  · 

  2. Ability to format the print option in a ticket

    12 votes
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    1 comment  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
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    kiwiblue shared this idea  · 

  3. Customize the K1000 Knowledge Base layout

    78 votes
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    5 comments  ·  KACE Systems Management Appliance (SMA) » Knowledge Base  ·  Admin →
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    kiwiblue supported this idea  · 

  4. Allow customer satisfaction surveys to be sent to every "x" recipient

    2 votes
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    0 comments  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
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    kiwiblue supported this idea  · 
    kiwiblue shared this idea  · 

  5. quick action buttons in the user console

    1 vote
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    0 comments  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
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    kiwiblue shared this idea  · 

  6. User interface improvements

    3 votes
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    1 comment  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
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    kiwiblue commented  · 

    Also allow the use of text box on the screen. Can do something basic using a custom field read only but is limited in text and uses a field which I might want to use in the future.

    kiwiblue shared this idea  · 

  7. Jira integration

    80 votes
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    3 comments  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
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    kiwiblue commented  · 

    I have the same issue. I would like to create a Jira ticket from KACE should it be required to be entered into our Scrum/KANBAN

    Any ideas?

Feedback and Knowledge Base

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