Brian Mansfield
My feedback
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3 votes
Thanks for this feature request. This is a great usability improvement and we have this under review with the dev team. Stay tuned for future updates and we will keep you informed!
Brian Mansfield shared this idea ·
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9 votes
An error occurred while saving the comment Brian Mansfield supported this idea ·
Agreed. We have many mobile users and they are checking email on their phone. It is a hassle for them tho have to click a link that takes them to the KACE portal where they have to log in, navigate the ticket to find the file. Very messy. The reality is, users will ignore it.