Skip to content

Timothy Knab

← Customer Feedback for Quest KACE

My feedback

5 results found

  1. Add BCC list and allow optional to send email with true CC and BCC list functionality

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Timothy Knab supported this idea  · 
    An error occurred while saving the comment
    Timothy Knab commented  · 

    This would be a great feature. At least it would be great to include a CC variable in the email body so that users would know that others were notified.

  2. Add the ability to create a checklist and attach it to a ticket

    47 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    7 comments  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Timothy Knab commented  · 

    This would be great! I'm surprised that it only has 29 votes. Is there another similar post for this checklist concept?

    Timothy Knab supported this idea  · 

  3. Allow custom views to be shared

    169 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    10 comments  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    under review  ·  Ken Galvin responded

    Thank you for contributing. This idea is under consideration and will be prioritized according to votes received.

    Timothy Knab supported this idea  · 

  4. Chat Support

    81 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Timothy Knab supported this idea  · 

  5. Display all "assigned to" assets in user record

    29 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  KACE Systems Management Appliance (SMA) » Asset Management  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Timothy Knab supported this idea  · 

Feedback and Knowledge Base

(thinking…)